Privacy Policy
User Information
Athena committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also sets out your privacy rights and how the law protects you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.athenacb.co.uk www.athenalive.co.uk or www.leicestereventhire.co.uk you are accepting and consenting to the practices described in this Privacy Policy
We collect information through registration and enquiry forms via our website or corresponding with us by phone or email. This information is used for the purposes of enquiry response and will retain certain personal information in order to inform you of future Athena services. If you do not wish us not to retain this information, please contact us on sales@athenacb.co.uk. We do not share information with any other parties.
The type of information we will collect about you includes:
- Your name
- Address
- Telephone number
- Email address
- Website
- Information
- Marketing and communications data (your preferences)
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us sales@athenacb.co.uk . If you find any inaccuracies, we will delete or correct it promptly.
Newsletters and Updates
Athena may send out occasional e-mails with updates and special offers on our services. Users are given the option to opt-out of these e-mails if required. This information is only used by the owner of the site for marketing event related products and services.
Surveys
Occasionally Athena will request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Survey information is used for purposes of monitoring or improving the use and satisfaction of our services. Users personally identifiable information is not shared with third parties.
Correcting, Updating, Deleting or Deactivating Personal Information
If a users personally identifiable information changes (such as phone, e-mail or postal address), or if a user no longer desires such services or no longer wants to be contacted in relation to the events or services offered they can contact Athena by phone, post, or via email. Your details will not be held longer than we find necessary and we will continually review our data to ensure the information is relevant to you.
Analytics
We may use technology to track the patterns of behaviour of visitors to our site. We collect this personal data by using cookies, server logs and other similar technologies. Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. To view our cookie policy please see the link below. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Data Protection
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. All information you provide to us is stored on our secure servers.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.
Your Right to Withdraw Consent
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. In certain circumstances, you can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also contact us at sales@athenacb.co.uk if you wish to exercise your rights.
Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites
Contacting Us
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to Athena, Queen Street, Leicester, LE1 1QD or sales@athenacb.co.uk
